Privacy Policy.

Overview

VCAD respects the privacy of the businesses, professionals and other users who interact with our website and services.

This Privacy Policy describes how information may be collected, used, disclosed and protected when you visit the VCAD website, communicate with our team, submit business inquiries, request information or initiate a sample-case workflow.

By using this website, you acknowledge the practices described in this Privacy Policy, subject to applicable data protection laws.

Information We Collect

The information we collect depends on how you interact with VCAD.

Information You Provide

When you contact VCAD, submit a form or request information, you may provide information such as:

• Name and professional contact information.
• Company, laboratory or practice name.
• Business email address and telephone number.
• Country or region.
• Type of organization.
• Services or products you are interested in.
• Messages, case requirements or other information you choose to provide.

Website and Technical Information

When you access our website, certain technical information may be collected automatically, depending on the technologies and services implemented on the website.

• IP address.
• Browser and device information.
• Operating system.
• Pages visited.
• Referral source.
• Date and time of access.
• Website interaction and performance data.

How We Use Information

VCAD may use collected information for legitimate business and operational purposes, including:

Information Sharing

VCAD does not disclose personal information except where reasonably necessary for business operations, service delivery, legal compliance or protection of legitimate interests.

Information may be shared with service providers that support functions such as website hosting, communications, analytics, information technology, logistics or other operational services.

We may also disclose information where required by applicable law, regulation, legal process or a valid governmental request.

Data Retention

Information is retained for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, enforce agreements and comply with applicable legal requirements.

Retention periods may vary depending on the type of information, the nature of the business relationship and applicable regulatory requirements.

Cookies & Similar Technologies

The VCAD website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage and improve performance.

Depending on the tools implemented on the website, cookies may include necessary, functional, analytics or marketing technologies.

You can manage cookies through your browser settings and, where available, through the website's cookie consent controls.

International Data Processing

VCAD works with businesses and professionals in multiple markets. As a result, information may be processed or accessed in countries different from the country where it was originally collected.

Where required by applicable law, appropriate measures will be used for international transfers and processing of personal information.

Data Security

VCAD uses reasonable administrative, organizational and technical measures designed to protect information against unauthorized access, alteration, disclosure, loss or misuse.

However, no website, network, transmission method or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.

These rights are subject to applicable legal requirements, limitations and exceptions. VCAD may need to verify your identity before processing certain requests.

Third-Party Services & Links

Our website may contain links to third-party websites or use services provided by external technology providers.

VCAD is not responsible for the privacy practices of independent third-party websites. We recommend reviewing the privacy policies of those services before providing personal information to them.

Children's Privacy

The VCAD website and services are intended for businesses and professional users and are not directed to children.

We do not knowingly seek to collect personal information from children through this website.

Changes to This Privacy Policy

VCAD may update this Privacy Policy periodically to reflect changes in our website, services, business practices or applicable legal requirements.

When this policy is updated, the revised version and its effective or updated date will be published on this page.